Privacy policy
Last updated: July 2, 2026
This Privacy Policy explains how Sealera collects, uses, stores, and protects customer information when customers visit our website, place an order, contact us, or interact with our store.
By using our website or placing an order, you agree to the handling of your information as described in this Privacy Policy.
1. Information We Collect
Sealera may collect personal information including:
- Full name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment details
- Order details
- Order history
- Customer support messages
- Device, browser, and website usage information
- Cookies and analytics information
Payment details may be processed securely through Shopify or third-party payment providers. Sealera does not directly store full payment card details.
2. How We Collect Information
We may collect information when you:
- Visit our website
- Place an order
- Create or use checkout information
- Contact customer support
- Subscribe to marketing emails
- Interact with our website, ads, or store features
- Use discount codes, bundles, or promotions
3. How We Use Information
We may use customer information to:
- Process and fulfil orders
- Accept payments
- Deliver products
- Provide tracking information
- Communicate about orders
- Respond to customer support requests
- Review return, refund, and replacement claims
- Prevent fraud or suspicious activity
- Improve our website and services
- Send marketing emails, where permitted
- Analyse store performance and customer behaviour
- Comply with legal, tax, accounting, or operational requirements
4. Marketing Emails
Sealera may send marketing emails about products, offers, promotions, or store updates.
Customers can unsubscribe from marketing emails at any time by using the unsubscribe option in the email or by contacting:
Order-related emails, such as order confirmations, shipping updates, and customer support replies, may still be sent even if you unsubscribe from marketing emails.
5. Cookies and Tracking
Sealera may use cookies, Shopify analytics, and similar technologies to operate the website, improve the shopping experience, analyse website performance, remember preferences, support checkout functionality, and assist with marketing or advertising.
Cookies may collect information about your device, browser, pages visited, interactions with our website, and general usage activity.
You may be able to manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
6. Shopify and Third-Party Services
Our store is hosted on Shopify. We may also use third-party services for payments, shipping, analytics, marketing, website features, fraud prevention, and customer communication.
These third parties may process customer information only as needed to provide their services.
Third-party providers may have their own privacy policies and terms.
7. Sharing Information
Sealera may share customer information with trusted service providers where necessary to operate the store and provide services, including:
- Shopify
- Payment processors
- Shipping carriers
- Email service providers
- Analytics providers
- Marketing platforms
- Fraud prevention tools
- Customer support tools
- Legal, accounting, or compliance advisers where required
We do not sell customer personal information.
8. Data Security
We take reasonable steps to protect customer information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.
However, no online system, website, or method of electronic storage is completely secure. Customers use our website at their own risk.
9. Data Retention
We may retain customer information for as long as necessary to:
- Process orders
- Provide customer support
- Manage returns and refunds
- Keep business records
- Prevent fraud
- Meet legal, tax, accounting, or operational requirements
- Resolve disputes
When information is no longer needed, we may delete, anonymise, or securely store it as appropriate.
10. Customer Rights and Requests
Customers may contact Sealera to request access, correction, or deletion of their personal information.
To make a privacy request, contact:
We may need to verify your identity before processing certain requests. Some information may need to be retained where required for legal, security, fraud prevention, tax, accounting, or business record purposes.
11. International Customers
Sealera sells to customers in multiple countries and regions. By placing an order, you understand that your information may be processed through Shopify, payment providers, shipping providers, or other services that may operate in different countries.
Your rights may vary depending on the privacy and consumer laws that apply in your country or region.
12. Children’s Privacy
Our website and products are not intended for unsupervised use by young children.
Customers must be the age of majority in their country or region, or have permission from a parent or legal guardian, to place an order.
13. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last updated” date. Continued use of our website after changes are posted means you accept the updated Privacy Policy.
14. Contact
For privacy questions or requests, contact us at: